Everything students and parents usually ask before ordering a kit.
PAKS delivers premium arrival kits to your dorm or flat in Madrid before you land — bedding, kitchen basics, towels, and home essentials so you do not spend your first week hunting down basics.
PAKS is open. We are taking orders for the September 2026 semester. Before the semester begins, we confirm your address and coordinate delivery for your move-in window so kits are waiting when you arrive.
Both tiers cover the same categories per pack (Complete, Kitchen, Bedding, Bathroom). Essential is our solid starter setup; Premium upgrades materials and finishes — for example higher-thread bedding, better cookware, or upgraded towels.
You can pick Complete (everything across bedding, kitchen, bath, and home), or focused packs: Kitchen, Bedding, or Bathroom. Each pack is offered in Essential or Premium.
We deliver within Madrid to student addresses — dorms and private flats when we have access instructions and your move-in date. Exact zones and exceptions will be confirmed before final checkout.
Use Shop or the order form to pick your pack and tier, enter your details, then continue to Stripe Checkout to pay. We use what you submit to fulfil your kit and email you about delivery timing.
Yes in most cases — email us before checkout closes for your cohort and we will update your selection where inventory allows. Final pricing reflects your tier at checkout.
We focus on students arriving in Madrid at major universities (for example UAM, UCM, UC3M, IE, ICADE, UPM, CEU, ESCP, and others). If yours is not listed, choose “Other” when you place your order — we still track demand.
Orders are paid securely via Stripe Checkout (cards and methods Stripe supports in your region). Stripe emails you a receipt after payment; we also use your email for order updates.
Use the email or social links in our footer once they are live, or reply to any update email from us. For order questions, mention the email you used at checkout and your pack and tier if you know them.